Help & Support

We're Here to Help you Travel with Ease

At Anu Sri Lankan Tours, your comfort and peace of mind matter to us. Whether you need help planning your journey, modifying a booking, or getting assistance during your stay in Sri Lanka, our support team is always ready to help.

How Can We Help You?

Tour & Booking Assistance

Get help with tour details, availability, custom itineraries, pricing, and confirmations.

Travel Information

Questions about visas, best travel seasons, local customs, or what to pack? We’ve got you covered.

Changes & Cancellations

Need to reschedule or cancel a tour? We’ll guide you through our flexible policies.

On-Tour Support

Traveling with us already? Our local team is just a call or message away for immediate assistance.

Frequently Asked Questions

Do you offer customized tours?

Yes! All our tours can be tailored to your interests, budget, and travel style.

What payment methods do you accept?

We accept secure online payments, bank transfers, and selected international payment options.

What is the best time to visit Sri Lanka?

Sri Lanka is a year-round destination, with the best travel time depending on the regions you plan to explore.

Is Sri Lanka safe for travelers?

Absolutely. Sri Lanka is a welcoming destination, and we ensure safe, reliable travel throughout your journey.

Can I get a guide who speaks my language?

Yes, multilingual guides are available on request.

How far in advance should I book my tour?

We recommend booking at least 2–4 weeks in advance to secure the best accommodations and guides, especially during peak travel seasons.

Emergency Assistance

Contact Our Support Team

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